Your energy contracts (water, etc.)
We guide you in your steps to create or modify your energy contracts.
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One of our advisers will accompany you throughout your administrative procedures for your energy contracts with complete peace of mind.
Water
- In collective housing
Whether you are a tenant or owner of the accommodation, you will not need to initiate any particular procedure with a water utility. This means that you do not have to take out a water subscription in your own name since it is the condominium association that holds the water contract. Your water bill is then included in your rental charges and is reassessed when they are regularized. - Your accommodation has an individual water meter
The law on energy transition now requires the installation of individual or divisional meters in buildings for collective use for which the building permit was filed from November 1, 2007. If you are in this case, you must take out an individual water subscription. - Opening a water meter in an individual dwelling
, lbIf you move into a detached house, you must take out a subscription yourself with the water service of your municipality.
To benefit from running water when you move in, it is best to start this process two to three weeks before your arrival in the premises.
electricity
To subscribe to a new electricity contract, the consumer must first choose an offer. Thereafter, he will have to contact the electricity supplier who offers it.
The consumer must communicate several information to the supplier:
- Their contact details (surname and first name, telephone).
- In certain cases only the supplier can ask for details on the accommodation: the address, the surface, the electrical equipment used and the number of occupants.
- Meter characteristics such as Point of Delivery (PDL) number, meter number, meter reading, subscribed power, etc.
- The pricing option chosen.
- Billing information, including name and address, billing method, invoice delivery method and payment method.
- The additional options subscribed (dedicated customer service, breakdown assistance, etc.).
The customer has the option of taking out an electricity contract in different ways. He can do so by telephone, online or by mail.
Gas
The procedures for subscribing to a new gas contract are similar to those for an electricity subscription.
The customer has the option of taking out an electricity contract in different ways. He can do so by telephone, online or by mail.
Internet
Thanks to the line transfer option, available from most operators, make your life easier during your move. Simply contact your operator to notify them of the removal of your connection to your old address in due time. Then plan the transfer of your Internet connection to your new accommodation, as soon as you move in, on the date of your choice.
This type of service is generally free, unless you plan to:
- the installation of a line in a new home which requires unavoidable connection costs;
- a first installation of a fiber connection.
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